Removal Van Kingston Service Terms and Conditions

These Terms and Conditions govern all removal, packing, transportation and related services provided by Removal Van Kingston to its customers. By making a booking or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming any booking.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below.

Company means Removal Van Kingston as the provider of removal and associated services.

Customer means any person, firm or company that requests, books or uses the services of the Company.

Services means any removal, packing, loading, unloading, transportation, storage, waste removal or other services provided by the Company.

Goods means any items, furniture, personal belongings or other property which are the subject of the Services.

Contract means the legally binding agreement between the Customer and the Company incorporating these Terms and Conditions.

2. Scope of Services

The Company provides local and regional removal services, including man and van services, household moves, small office moves, and related assistance. Services are available primarily within Kingston and surrounding areas, as well as to and from other locations in the United Kingdom, subject to availability and agreement.

The precise scope of the Services, including the collection address, delivery address, dates, times, type of vehicle, number of staff and any additional services, will be agreed at the time of booking and set out in the booking confirmation.

3. Booking Process

3.1 The Customer may request a quotation by providing accurate and complete information about the Goods, addresses, access conditions, dates and any special requirements. Quotations are based on the information supplied at the time of enquiry.

3.2 A booking is only confirmed when the Company accepts the request and issues a booking confirmation. The Company reserves the right to refuse any booking at its discretion.

3.3 The Customer is responsible for ensuring that all details in the quotation and booking confirmation are correct, including addresses, dates, times and the description and volume of Goods. Any discrepancies must be notified to the Company as soon as possible before the Service date.

3.4 If it becomes apparent on the day of the move that the volume of Goods or the nature of the work significantly exceeds what was described at the time of booking, the Company reserves the right to adjust the price, change the vehicle or staffing arrangements, or decline to carry out part or all of the Service.

4. Pricing and Quotations

4.1 Quotations are provided based on the information supplied by the Customer and may be offered as a fixed fee, hourly rate or a combination, depending on the nature of the job.

4.2 Unless otherwise stated, quotations do not include insurance over and above the Companys standard liability, parking charges, congestion or clean air zone charges, tolls, storage, packing materials, dismantling or reassembling goods, or the disconnection and reconnection of appliances.

4.3 The Company reserves the right to revise any quotation if:

a there is a material change in the information supplied by the Customer

b services are requested for dates or times outside normal operating hours

c access at collection or delivery locations is significantly different from that described, or involves additional stairs, long carrying distances or restrictions

d there are delays beyond the Companys reasonable control, including waiting times for keys or access.

5. Payments

5.1 The Customer must pay all charges due under the Contract in accordance with the payment terms specified in the quotation or booking confirmation.

5.2 The Company may require a deposit at the time of booking, with the balance due prior to or on completion of the Service. For hourly rate work, estimated charges may be taken in advance, with any adjustments made after the job is completed.

5.3 Payment methods will be specified by the Company and may include card payment, bank transfer or other methods as agreed. Cash payments, if accepted, must be handed directly to a Company representative as instructed in the booking confirmation.

5.4 If payment is not received when due, the Company may refuse to provide or continue the Services, with any resulting costs and losses borne by the Customer. The Company may also charge interest on overdue sums at the statutory rate permitted in the United Kingdom until payment is made in full.

6. Cancellations and Amendments

6.1 The Customer may cancel or amend a booking by giving notice to the Company. Any such changes are subject to availability and written or recorded confirmation by the Company.

6.2 The following cancellation charges may apply, unless otherwise stated in the booking confirmation.

a Cancellation more than seven days before the scheduled Service date no cancellation fee.

b Cancellation between seven days and 48 hours before the scheduled Service date up to 50 percent of the quoted price.

c Cancellation within 48 hours of the scheduled Service date up to 100 percent of the quoted price.

6.3 If the Customer wishes to reschedule the Service date, the Company will endeavour to accommodate the request where possible. If rescheduling is not possible or is requested at very short notice, the Company may treat the change as a cancellation and apply the relevant fee.

6.4 If the Company has to cancel or significantly amend the booking due to circumstances beyond its reasonable control, including vehicle breakdown, severe weather, road closures, staff illness or other events, the Company will notify the Customer as soon as practicable and offer an alternative date or a refund of any monies paid for Services not provided. The Company will not be liable for any consequential losses arising from such cancellation or amendment.

7. Customer Responsibilities

7.1 The Customer is responsible for:

a providing accurate details about the Goods, addresses, access, parking and any special requirements

b ensuring that all Goods are properly packed, labelled and ready for transport, unless packing services have been specifically booked

c arranging suitable parking and, where necessary, obtaining permits or permissions for the Companys vehicles at both collection and delivery locations

d supervising the loading and unloading where required and ensuring that the correct Goods are transported

e securing valuable, fragile or delicate items appropriately and notifying the Company of any items that require special handling.

7.2 The Customer must not ask the Company to transport any prohibited items, including but not limited to:

a flammable, explosive, corrosive or hazardous materials

b illegal goods or items obtained unlawfully

c live animals or perishable goods, unless specifically agreed

d cash, securities, jewellery of high value, important documents or items of exceptional value, unless the Company has expressly agreed in writing.

8. Access, Parking and Delays

8.1 The Customer must ensure that there is adequate access for the Companys vehicle at both collection and delivery addresses. This includes clearance for height, width and length, as well as safe loading and unloading points.

8.2 The Customer is responsible for arranging and covering the cost of any parking permits or associated charges. Where parking is not available or restricted, any resulting delays or additional work may be chargeable.

8.3 If delays arise due to factors outside the Companys control, such as waiting for keys, inability to gain access, unfinished packing or third party actions, the Company may charge for waiting time at its prevailing hourly rate.

9. Liability and Limitations

9.1 The Company will exercise reasonable care and skill in providing the Services. However, the Companys liability for loss of or damage to Goods is limited as set out in this section.

9.2 The Company will not be liable for:

a loss or damage arising from the Customers failure to pack Goods properly, unless the Company has provided packing services

b damage to furniture or items that were already defective, fragile or in poor condition

c damage occurring due to the movement of Goods against the advice of the Company where the Customer insisted on proceeding

d loss of or damage to items not packed or unpacked by the Company contents of drawers, boxes or containers not packed by the Company

e loss or damage to prohibited or excluded items, including cash, jewellery, important documents and hazardous materials.

9.3 The Companys total liability for loss of or damage to Goods, whether arising from negligence, breach of contract or otherwise, will not exceed a reasonable replacement value for the affected items, subject to any specific limits notified to the Customer at the time of booking.

9.4 The Company will not be liable for any indirect or consequential loss, including loss of profit, loss of income, loss of use, loss of business or any other consequential or financial loss suffered by the Customer or any third party.

9.5 Nothing in these Terms and Conditions limits or excludes the Companys liability for death or personal injury caused by its negligence, fraud, or any other liability which cannot lawfully be limited or excluded under UK law.

10. Claims and Complaints

10.1 Any visible loss or damage to Goods must be reported to the Company as soon as reasonably practicable and, in any event, within a reasonable time after completion of the Services.

10.2 The Customer must provide reasonable evidence of loss or damage, including descriptions and photographs, together with proof of value where available. The Customer must retain damaged items for inspection if requested.

10.3 The Company will investigate all complaints and, where appropriate, seek to resolve them amicably. Making a complaint does not entitle the Customer to withhold payment of undisputed amounts due under the Contract.

11. Waste Regulations and Disposal

11.1 The Company operates in accordance with applicable UK waste and environmental regulations when providing clearance or disposal services.

11.2 The Customer must clearly identify any items that are to be disposed of rather than moved. The Company will only remove waste or unwanted items that it has agreed to take.

11.3 The Company will not remove or transport hazardous waste, including chemicals, asbestos, medical waste or any items requiring specialist treatment, unless expressly agreed and appropriately licensed.

11.4 Where the Company provides clearance or disposal services, it will take reasonable steps to ensure that waste is transferred only to authorised facilities or carriers, in line with UK regulations. The Customer acknowledges that disposal charges may apply in addition to removal fees.

12. Insurance

12.1 The Company maintains appropriate insurance cover for its operations in accordance with legal requirements and industry practice.

12.2 The Customer is encouraged to check whether their own home or business insurance covers moving and transport of Goods. Where higher levels of cover are required, the Customer should make appropriate arrangements or discuss options with the Company prior to the Service date.

13. Force Majeure

13.1 The Company will not be liable for any failure or delay in performing its obligations under the Contract where such failure or delay results from events beyond its reasonable control, including but not limited to extreme weather, natural disasters, accidents, road closures, strikes, civil unrest, pandemics, acts of government or failure of third party services.

13.2 In such circumstances, the Company may suspend the Services for the duration of the event or, where necessary, cancel the Contract and refund any payments received for Services not provided.

14. Data Protection and Privacy

14.1 The Company will collect and process personal data provided by the Customer for the purposes of administering bookings, providing Services, handling payments and managing any claims or enquiries.

14.2 Personal data will be handled in accordance with applicable UK data protection laws. The Company will not sell or disclose personal data to third parties except where necessary to perform the Services, comply with legal obligations or with the Customers consent.

15. Governing Law and Jurisdiction

15.1 These Terms and Conditions and any Contract between the Company and the Customer are governed by and interpreted in accordance with the laws of England and Wales.

15.2 The courts of England and Wales will have exclusive jurisdiction to resolve any disputes or claims arising out of or in connection with these Terms and Conditions or the provision of the Services, whether contractual or non contractual.

16. General Provisions

16.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, this will not affect the validity of the remaining provisions, which will continue in full force and effect.

16.2 No failure or delay by the Company in exercising any right or remedy shall constitute a waiver of that right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

16.3 The Contract is between the Company and the Customer. No other person shall have any rights to enforce any of its terms under the Contracts Rights of Third Parties Act 1999 or otherwise.

16.4 The Company may update or amend these Terms and Conditions from time to time. The version in force at the time of booking will apply to the Contract for that specific Service.

By confirming a booking with Removal Van Kingston, the Customer confirms that they have read, understood and agreed to these Terms and Conditions.



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Purse-friendly Removal Man Prices in Kingston, KT1

Choose our removal van for a completely safe and affordable removals around Kingston. Call today for a free quotation.

Guide price for the hire of a Transit Van /up to 300 cu ft/.

Price   1 man   2 men
Per Hour
(Min 2 hrs)		 from £60 from £84
Per Half Day
(Up to 4 hrs)		 from £240 from £336
Per Day
(Up to 8 hrs)		 from £480 from £672

Testimonials

HOW IT WORKS

Removal Van Kingston Do Not Come Better Than This

There are many moving companies offering removal van Kingston service but no one is better than us and for that speaks the long line of happy and regular customers. Become one of them by letting us help you relocate your business, house or student.

  • Call us to discuss the size of your removal
  • Our advisors will give you the best deal suitable for you
  • Our movers will come and transport all your belongings safely

What Our Customers Say

Excellent on Google
4.8 (69)
T

Prompt responses to my questions and a calm, efficient manner on moving day made the whole relocation easy.

Y

Great experience all around: efficient movers, careful with my possessions, fair rate. Communication with both the office and moving team was clear and responsive. Would use again!

D

Top-notch moving service from RemovalVanKingston. Great communication and efficiency throughout. My plants made it and are now settling in well--thank you!

C

Everyone involved in the move was very courteous, helpful, and put in a lot of effort. They loaded my possessions with care. The price was reasonable. Awesome team!

J

Professional and reliable movers who made sure every item was secure. Went above and beyond to pack efficiently. On time and hardworking. Used their service twice now and it gets better every time.

A

Smooth and easy process with RemovalVanKingston. They offer better prices than most places. Highly recommend!

J

The move went smoothly thanks to movers who respected my furniture and art. Their reliability was evident throughout.

L

The experience with A Man with a Van Kingston was amazing. Communications were timely, with updates and tracking always available. The drivers were courteous and capable.

N

A wonderful, stress-free experience moving my mattress with A Man with a Van Kingston. Great communication and very polite staff.

D

We had a fantastic move with Moving Van Kingston. Their team worked non-stop to empty our 3-bed house and took care at both ends of the move.

B

Great work by the team! They handled my move with such efficiency and professionalism - I was able to focus on other matters.

C

I was so impressed by Man and Van Kingston during my move. Very accommodating staff, they moved my living room set, refrigerator, and stove--and kept it professional.

P

Wonderful service throughout. My questions were met with detailed answers, and the movers remained pleasant and helpful, even with the broken lift.

C

Efficient and helpful removal teams made our experience very smooth. They handled two jobs in different places flawlessly and kept everything organized.

J

Outstanding work by these movers--quick, reliable, and great at keeping in touch. All furniture moved safely with no surprise charges.

C

Used Man and Van Kingston three times now and every time has been excellent. They're quick, efficient, and easy to deal with. Staff are friendly and customer service is on point.

A

Incredible service from start to end. Prompt, cautious with my belongings, incredibly detailed, and kept a wonderful attitude throughout. Highly endorse this team.

A

Top-notch service throughout! They arrived early, communicated well, and made moving a breeze. Reasonable charges and flexible plans. Very satisfied--would definitely recommend!

G

Super happy with RemovalVanKingston. From a great initial consult and fair quote to easy communication, everything was smooth. Movers were polite and took care of my things. Highly recommend!

S

Professional and responsive, this company stepped up when others let us down. I would recommend them to anyone.

B

I appreciate A Man with a Van Kingston for assisting us on such short notice. The moving team was pleasant, skilled, and pushed through seamlessly.

A

Superb prices and flawless service from beginning to end. Booking was quick and painless. Highly suggest them and will book in the future if needed!

S

Had a fantastic experience with Removal Van Kingston. Efficient, helpful, and pleasant from the first call to the end of our move. Would absolutely recommend.

P

Very pleased with Van Hire Kingston. Booking was seamless with polite staff, and the movers were fantastic, giving their all even on the year's hottest day.

J

Hands down, Moving Van Kingston is the best! On time, hardworking, and very polite. They handled the job smoothly and were a joy to deal with.

D

Simply the best movers I've dealt with. Careful, considerate, and very clear communication. Would absolutely use again.

D

I'm so grateful for the team's kindness and support--their steady messages kept us at ease the whole time.

A

We've used Van Hire Kingston multiple times and always had a top-notch experience. The team communicates well and treats our items carefully, making sure everything gets done just right.

A

The team from RemovalVanKingston moved me with true professionalism and respect. Their dedication and service quality were outstanding.

D

The removals team was very helpful during the entire process, the services were excellent, and the quotation was the lowest.

N

Van Hire Kingston impressed us with their skilled handling of our move. Their professionalism made all the difference.

T

Impressively efficient and helpful right from the start. Strong communication with the customer.

D

Moving Van and Man Kingston provided me with outstanding moving assistance, handling every detail with excellence.

J

A Man with a Van Kingston handled my entire 3-bedroom move. They showed up promptly, worked swiftly and effectively, and maintained a positive attitude throughout. The cost was reasonable. Great guys. Couldn't recommend them enough.

S

Moving Van and Man Kingston demonstrated punctuality and hard work all morning. They arrived quickly at the new site and unloaded in a friendly and cooperative manner.

D

The updates came consistently and were clear, with a delivery driver who was timely, courteous, and willing to help.

P

We recently had our office relocated and were assisted by a remarkable removal team. Their polite and friendly attitude made a huge difference. I would highly recommend and use their services again.

C

From start to finish, Man and Van Kingston exhibited professionalism during my two-day move. I highly endorse their service and will not hesitate to use them again.

L

Thrilled with the service offered. Prompt feedback and smooth booking process. Movers were punctual, courteous, efficient, and professional. Only the best recommendations!

C

Fantastic service. Online and phone scheduling and changes were easy. Prompt arrival. Quick and efficient at loading and unloading. Helpful crew. Paid for two capable men. The driver was deserving of mention too!

C

Van Hire Kingston made my move last week remarkably smooth with their professionalism and careful handling of all belongings. Their team efficiently disassembled and reassembled the beds, completing the move seamlessly and on schedule.

J

With A Man with a Van Kingston, I had a 5-star moving service. The movers were efficient, safety-focused, and approachable, taking great care of my things and space. The absence of hidden fees on a reasonable price ensures I'll use them for future transport.

M

It was worth trusting Moving Van and Man Kingston with our move. A friendly, supportive team provided fantastic service every step. Many thanks, I'll be recommending you.

G

I was impressed with the Man and Van Kingston team, who were both well-prepared and very professional. They executed everything with great thoroughness. I would recommend their moving services without hesitation. Their customer service was also outstanding.

D

Outstanding service from Moving Van and Man Kingston. They arrived exactly when expected, well-organized and highly efficient. Their careful work with furniture was incredible. Their energy brought positive vibes, finishing the move in less time than we anticipated. Their timeframe was halved due to our prep work.

J

An excellent removals choice! Utilized for several furniture collections and they were dependable, efficient, and communicative. Our furniture was taken care of meticulously. Incredibly helpful and stress-relieving! Fair pricing. Would recommend without hesitation!

E

From start to finish, the service was outstanding. The movers were not only extremely helpful and kind, but they were also very hard-working. They handled all tasks effortlessly and were genuinely happy to help. An overall pleasant experience, and we strongly recommend this company.

G

Fantastic experience. Regular updates maintained. Movers were quick, trustworthy, and professional. Very affordable pricing. Would recommend.

A

Came punctually and completed swift, smooth, and professional work moving my furniture and items. The team's nice and helpful attitude stood out. I recommend their services, which are affordably priced.

S

The Man and Van Kingston team is extremely amiable and professional. They made sure everything was packed with care. Moving has never been simpler!

T

The relocation process was quick and trouble-free. The team arrived just on time, ready to get to work. They were very professional and took excellent care of everything. The staff were friendly and very willing to assist with careful packing. Thank you, Van Hire Kingston. Will definitely recommend to friends and family.

A

Praises for [COMPANY] are well-deserved. They were efficient, joyful, swift, and filled every last inch of the van. Great service, highly recommend.

C

A truly excellent experience from beginning to end, this move was entirely stress-free. The team was punctual, friendly, and very efficient. I'll be using Man and Van Kingston for all future relocations.

A

Arriving as scheduled, the movers were professional and efficient. The job was handled with ease at a very reasonable price. I'd gladly choose them again.

M

Moving Van Kingston delivered fantastic service. The team was friendly, reliable, and efficient. Looking forward to using them again!

C

The crew's dedication, careful attention, and friendly demeanor set them apart. Their timeliness and strong communication leave me very pleased with the whole team!

A

Only good things to say about the movers at RemovalVanKingston. Very friendly, helpful, efficient, and hard working. They arrived promptly and just got on with it.

J

I couldn't be happier with my experience with Moving Van and Man Kingston - they truly made a difference.

A

A large scale relocation including three full-sized lorries was managed perfectly by the premier removal team, making it worth every penny spent!

J

The domestic removals process went by without a hitch. I was thrilled to bits with the professional service that this company was able to do for me.

D

The three movers who helped me were professional and friendly, making the experience much easier for me.

C

There is a simple truth in this town: if you want good house removal services, go to Moving Van and Man Kingston. They helped me move just a few days ago and I am so happy with their services. It was fantastic all-round, cannot be anymore thankful!

A

When I booked their movers, I knew it would go well - and it did! The little team of movers provided by Van Hire Kingston worked quickly and expertly.

I

Highly recommend A Man with a Van Kingston for their expert handling of our move and cost-effective solutions.

M

The house removals process was over before I knew it. I moved into my new place with my possessions and mental faculties intact. That's all thanks to their excellent team.

E

This team proved themselves as pros! From start to finish they conveyed professionalism and promptness throughout packing plus I didn't have to lift a single finger - something different from past experiences using other movers no doubt about it! Even something as insignificant as forgotten items during this move are taken care of - their crew had no problem offering flexibility in those areas as well as maintaining great contact via telephone whenever asked while furnishing us with detailed information necessary for a successful move journey topped off by an unmatchable flat rate that couldn't have fit our budget better -definitely something worth keeping in mind for future moves!

J

I had lived in one place for quite a long time, thirty years to be specific. I felt the urge to relocate to another place, and that's why I hired A Man with a Van Kingston. I was stressed up by the fact that my furniture seemed heavy. They assured me of safety, as they had enough experience. They amazingly moved everything out, and I was impressed. I would, therefore, like to recommend them to anyone.

C

The movers were exceptional as they handled everything perfectly without any need for guidance or support, while the van used was well-stocked and spacious.

Y

I am incredibly impressed by the level of expertise and professionalism displayed by A Man with a Van Kingston's staff.

Contact us

Company name: Removal Van Kingston
Opening Hours: Monday to Sunday, 07:00-00:00
Street address: 13 St John's Rd
Postal code: KT1 4AN
City: London
Country: United Kingdom
Latitude: 51.4122490 Longitude: -0.3122590
E-mail: [email protected]
Web:
Description: For immaculate removal van service contact our amazing movers. Get in touch now and take advantage of our discounts in Kingston, KT1.